![]() ![]() As we live stream, we might get follow-up questions for that. We have a list of frequent support questions and issues - we approach those with priority. Focus on hot support issues to make the most difference.Starting from that, we get questions which may or may not be related to them. For example - explaining the stats on the Speedify dashboard or the connection priorities. Just so we can avoid awkward “crickets” while people start asking questions on the live stream, we pick a theme to talk about every Wednesday before the stream. I wouldn’t trust somebody whose service I use (or consider using) if they were late for the stream, not answering my question or - even worse - if I saw their product being demoed live and not working… We want to look professional in every aspect. It’s not just jumping on the live stream and answering questions. One should definitely look professional on any occasion when live streaming, but even more if your target audience is your user pool and potential new users. Preparation is key when it comes to live streaming to your users and potential customers.Here are just a few things we learned along the way: The benefits of us doing live streaming support vastly outweigh the risks. It’s a win-win!Īs mentioned above, here at Speedify we’re going live every Wednesday for about 30 minutes or so. Or at least becoming more loyal to the brand. It would make people tune in and engage with the company and make a purchase, ultimately. If Mint Mobile or Nuvei customers know Ryan Reynolds is going to be live on YouTube / Facebook, during the companies’ live support sessions, that would have an immense impact on those brands. Picture this: Ryan Reynolds being part of a monthly AMA-type session on the company’s social channels, like YouTube, Facebook and whatever is popular with their customer base and target audience. So, why doesn’t he help with customer support? At this time (May 2023), you can get in touch with a person at Mint Mobile only via phone. Ryan Reynolds did commercials for both Mint Mobile and now he’s preparing to go onboard as a face for Nuvei. The actor’s next venture is Nuvei, a Canadian fintech company, as announced back in April 2023. In March of 2023, the budget telecom company was bought by T-Mobile. ![]() Just before the 2020 pandemic struck, he bought a sizable share of Mint Mobile. As you know, Ryan Reynolds is one Hollywood star who is actively investing in tech companies. ![]()
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